Terms Of Services

TERMS & CONDITIONS

The following is a notice of the terms and conditions that apply when engaging in any form of contract for services with Clearview Cleaning & Painting (“Clearview”). The forthcoming covers everything from from payment for services, cancellations as well as limited liability of our company and all terms are binding upon acceptance of services offered in any form.

Contractual Agreement. A contract, and therefore this web document including its terms hereinafter, are binding upon acceptance of, provided in any form, for any of the professional services offered and estimated upon by Clearview. The terms herein apply to all clients, including corporations, individuals & sole proprietors, across all sectors without exception.
Satisfaction & Refund Policy. While we strive for 100% satisfaction on all jobs carried out with all customers, we realize that this will not be possible in every instance. This can be due to limitations in working with materials supply, to scheduling complications, timing issues, TRAFFIC, possible communication misunderstandings & more. In the event a customer is not satisfied, Clearview always endeavours to deliver a high standard of service and will consider all details about any aspect regarding services performed or other customer concerns. Our company reserves the right to determine whether any situation can be remediated or rectified. However, if in the rare case a customer should not be 100% satisfied with a service or services and it is deemed not possible to rectify any aspect of services already performed, we will not issue a refund for our services under any circumstances nor are we obliged to discount service rates that have been agreed upon hitherto.
Scheduling. We require that in the event of a needed cancellation from a job that has been awarded and scheduled, that we be notified 48hours in advance wherever possible. Please note that regardless of providing sufficient or any notification at all, we will consider all work in the same status as originally and reserve the right to bill for any portion of the service costs that were scheduled. Also in some cases, we may not be able to provide notification for inability to arrive at the designated work site on the date and/or time services were originally scheduled. We offer our sincerest apology and will do everything we can to reschedule services at our next available calendar opening.
Payment. All services that are performed on a customer’s property, whether it be a residence, storefront, strata or commercial building, will be invoiced with a Due Date for payment along with payment options for payment convenience. Please note that all Residential labor is due and payable in full upon delivery (COD) if we have invoiced for approved or completed services. Other service sectors such as Commercial or Strata, may be subject to payment of account between 14-30 days as is generally accepted B2B billing protocols. Please note convenient payment by credit card incurs a 3.0% surcharge of the total billable to offset payment merchant credit card processing charges.
Liability Limitations. We cannot be required to produce information or financial remuneration for any incident that may occur and reserve the right to withhold information we may consider private pertaining to the operations & structure of our organization, if an incident occurs on a customer property, please be assured the matter will be dealt with in a fair & considerate manner. Our case rate is almost zero (0) and we have performed services at many thousands of homes, retail storefronts, complexes & businesses for almost 2 decades. You are in very good hands with our organization and the level of experience & expertise we offer.
Personal Information. Please note that none of the personal information we collect for the purpose of conducting our business in an orderly and efficient manner is sold or vended to any 3rd party at any time. We hold our customer data, including payment information, in the strictest of confidence and is useful for our own internal purposes only. This may also include periodic marketing or Email reminders about services, promotions & other offerings.

SMS Terms & Conditions

SMS Consent Communication. The information 778-242-6736 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications. If you have consented to receive text messages from Clearview Cleaning Services, you may receive messages related to the following conversational messaging or requests for services reviews:

Example: "Thank you for using our services. If you have a moment we'd love to get your feedback [Google Review Link here]"
Message Frequency. Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your account.

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your requests for services."
Potential Fees for SMS Messaging. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method. You may opt-in to receive SMS messages from Clearview Cleaning Services in the following ways:
- Filling out our website form
Opt-Out Method. You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help. If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at: https://clearviewclean.ca/contact

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures. Message and data rates may apply.

You can opt-out at any time by texting "STOP".

For assistance, text "HELP" or visit our Privacy Policy & Terms and Conditions pages.

Message frequency may vary